EstimateLane is operated by Vigorous Software Inc.. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit this website, submit an inquiry, or otherwise interact with us online.
Information we collect
- Information you provide directly, such as your name, email address, subject line, company details, attachments, and the contents of your message.
- Routine technical and security information, such as IP address, browser and device details, timestamps, requested pages, and referral data, which may be collected through our server, hosting, CDN, or security providers.
- Spam- and abuse-prevention signals used to protect our forms and website, including information processed through Google reCAPTCHA.
- Limited browser-side preference data used for basic site functionality where applicable.
How we use information
- To respond to your questions and inquiries.
- To operate, secure, maintain, and improve this website and our communications.
- To screen for spam, fraud, abuse, or other misuse.
- To keep reasonable business records and prepare, provide, or discuss services you request.
- To comply with legal obligations, enforce our terms, and protect our rights.
How we share information
We may disclose information to service providers that help us operate the website, protect it, or respond to inquiries. This may include hosting and infrastructure providers, CDN and security providers such as Cloudflare, Google reCAPTCHA for abuse prevention, and our inquiry or support workflow providers. We may also disclose information to professional advisors, in connection with a business transaction, or when required by law or necessary to protect our rights.
No sale or advertising-based sharing
We do not sell personal information. We do not share personal information for cross-context behavioral advertising through this website. Based on how this site currently operates, we have not sold or shared personal information in the preceding 12 months through this website.
Cookies and similar technologies
This website uses limited cookies and similar technologies for security and basic site functionality. For example, Google reCAPTCHA sets necessary cookies for risk analysis and abuse prevention. We do not currently use this site for behavioral advertising.
International processing
Our service providers may process information in Canada, the United States, or other jurisdictions where they operate. By using the site or submitting information to us, you understand that information may be processed outside your home jurisdiction, subject to applicable law.
Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business and legal records, resolving disputes, and enforcing agreements.
Your choices and rights
You may request access to, correction of, or deletion of personal information you have provided to us, subject to applicable law and permitted exceptions. Depending on where you live, including certain U.S. states, you may have additional privacy rights. We will consider and respond to verified requests as required by applicable law. Because we do not sell personal information or share it for cross-context behavioral advertising through this site, we do not currently offer a separate sale or sharing opt-out mechanism for this website.
Additional notice for California and certain U.S. residents
If you are a resident of California or another U.S. state with an applicable privacy law, you may have certain rights, subject to verification and legal exceptions. Depending on the law that applies, these rights may include the right to know what personal information we collected about you, the categories of sources from which it was collected, the business purposes for collecting it, the categories of third parties to whom it was disclosed, and in some cases the specific pieces of personal information we hold about you. You may also have the right to request correction or deletion, receive a portable copy of certain information, appeal a denied request where applicable, and opt out of the sale of personal information or the sharing of personal information for cross-context behavioral advertising.
For this website, we do not sell personal information and we do not share personal information for cross-context behavioral advertising. We also do not knowingly use sensitive personal information collected through this site to infer characteristics about you or for purposes that would require a separate California "Limit the Use of My Sensitive Personal Information" choice. Please do not submit sensitive personal information through the public contact form unless we specifically request it through an appropriate channel.
Categories, sources, and disclosures for the preceding 12 months
In the preceding 12 months, the categories of personal information we may have collected through this website include identifiers and contact information, commercial or professional information you choose to provide, internet or other electronic network activity information, communications content, attachments you choose to upload, and limited security-related or fraud-prevention information. We collect this information directly from you, automatically from your browser or device when you use the site, and from service providers that help us operate, protect, and host the site.
In the preceding 12 months, we may have disclosed these categories of information for business purposes to hosting and infrastructure providers, CDN and security providers, Google reCAPTCHA, and providers that help us receive, route, or manage inquiries and support communications. We may also disclose information to advisors, counterparties in a business transaction, or governmental authorities where legally required or appropriate.
How to exercise privacy rights
To submit a privacy request, email us at [email protected] and describe your request with enough detail for us to evaluate and respond. We may need to verify your identity before completing a request, including by matching information you already provided to us. If permitted by applicable law, you may use an authorized agent to submit a request on your behalf, but we may require proof of that authorization and may still need to verify your identity directly.
Appeals and non-discrimination
If applicable law gives you a right to appeal a privacy-request decision, you may reply to our response or email [email protected] with "Privacy Appeal" in the subject line. We will not discriminate against you for exercising privacy rights granted by applicable law.
Children
This website is intended for business and professional audiences and is not directed to children under 18.
Privacy contact
If you have a privacy question, request, or complaint, contact our privacy team at [email protected]. Please include enough detail for us to identify the records or issue you are asking about.
Contact
Questions about this policy can be sent to [email protected] or by mail to Vigorous Software Inc., 3219 Yonge Str #325, Toronto ON M4N 2L3, Canada.